Shipping Policy

At Arrow Powertech, we are committed to delivering your orders safely and efficiently across India and selected international locations.

Shipping Partners

We primarily ship orders through trusted logistics partners including UPS and Shiprocket to ensure secure and timely delivery.

Free Shipping

We offer Free Shipping on all eligible orders unless otherwise specified during checkout.

Order Processing Time

• Orders are usually processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

Delivery timelines may vary depending on the destination:

• Domestic Orders (India): 3–7 business days

• International Orders: 7–15 business days

Please note that delivery timelines are estimates and may vary due to external logistics conditions, customs clearance, weather, or remote delivery locations.

Tracking Information

Once your order is shipped, tracking details will be shared via email or WhatsApp using our shipping partners' tracking systems.

Delayed or Failed Deliveries

While we strive for timely delivery, delays caused by courier partners, customs, natural events, or incorrect shipping details are beyond our direct control.

If a delivery attempt fails due to incorrect address/contact details provided by the customer, additional shipping charges may apply for re-dispatch.

International Shipping & Customs

For international shipments, customers may be responsible for applicable customs duties, taxes, or import charges as per their country’s regulations.

Shipping Address

Customers are requested to provide complete and accurate shipping details while placing the order to avoid delays or failed deliveries.

Contact Us

For shipping-related assistance, please contact us at:

Email: customercare@aptl.in
Phone: 1800 123 4877 (Toll Free)